Shipping Policy

1.Shipping Coverage

We currently ship across India.
International shipping is not available at this time.

2.Order Processing Time

• All orders are processed within 1–2 business days.
• Orders placed on weekends or holidays will be processed
  on the next business day.
• You will receive a confirmation email with tracking
  details once your order has been shipped.

3.Shipping Methods & Delivery Time

We partner with trusted courier
services such as India Post, DTDC, Delhivery, and others.

4.Tracking Your Order

Once your order is shipped, you will
receive a tracking link via SMS/email. You can use this to track the status of
your delivery in real-time.

5.Delivery Delays

While we strive to ensure timely
deliveries, external factors such as weather, strikes, or courier delays may
affect delivery time. We appreciate your patience in such rare circumstances.

6.Incorrect Shipping Information

Please ensure your shipping address
is complete and accurate. We are not responsible for delays or losses due to
incorrect address details.

7.Damaged or Missing Products

If you receive a damaged product or
if something is missing from your shipment:

• Notify us within 48 hours of delivery by
  emailing [support@srilalitham.in] with your order ID and photos of
  the package/product.
• We will investigate and arrange for a replacement or
  refund if applicable.

8.Contact Us

For any shipping-related queries,
please contact:

Sri Lalitham Herbal Care LLB.
Email: support@srilalitham.com
Phone: +91 9940158635/ 7418886514
Website: www.srilalitham.com